Each iconic piece is customly handmade. If any problems or mishaps occur you will have the options of returning to be fixed or recieve a 30% refund. Please pay attention to our size chart listed at the bottom of our website. You will not recieve a refund if sizing is incorrect. You will have 3 days to report any mishaps by clicking the Contact button at either the top or bottom of this website that sends me an alert and email directly. Thank you for being iconic!